Privacy Policy

1. Introduction

At Rawezh Caviar, your privacy is very important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with us.
By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect only the information necessary to provide our services efficiently and securely. This may include:

Personal Information: Name, email address, phone number, billing and shipping address.
Payment Information: Credit/debit card details or bank transfer confirmation (processed securely through our payment partners).
Order Information: Products purchased, preferences, and order history.
Website Data: Cookies, IP address, browser type, and usage patterns to improve website performance and customer experience.

3. How We Use Your Information

Your information is used for the following purposes:

To process and deliver your orders.
To contact you regarding your purchase or inquiries.
To improve our website, services, and product offerings.
To comply with legal or tax requirements.
To send important updates or offers (only if you’ve opted in).

4. Data Security

We use secure servers and industry-standard encryption to protect your data.
Payment information is processed by trusted third-party gateways and is not stored on our servers.
We take all reasonable steps to ensure your personal data remains confidential and safe.

5. Sharing of Information

We do not sell, rent, or trade your personal information to any third parties.
We may share limited data only with:

Shipping partners (to deliver your order).
Payment processors (to complete transactions).
Legal authorities (if required by law).

Each partner is required to handle your data responsibly and securely.

6. Cookies

Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences and improve site performance.
You can disable cookies in your browser settings, but some parts of the website may not function properly.

7. Your Rights

You have the right to:

Request access to your personal data.
Ask us to correct or delete your information.
Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us directly.

8. Data Retention

We retain your information only as long as necessary to fulfill orders, meet legal obligations, or resolve disputes.
After that, your data is securely deleted.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📞 +971 54 285 0535
📧info@RawezhCaviar.com
📍 Dubai, United Arab Emirates